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Healing Hands Massage & Spa
Hallway at Healing Hands Massage & Spa in Clearwater, FL

Please Read Before Booking

Cancellation &
Rescheduling Policy.

At Healing Hands Massage & Spa, we value your time and strive to provide exceptional service. To ensure a seamless experience for all clients, please review our Cancellation and Rescheduling Policy below.

Cancellations & Rescheduling

How much notice
do you need?

More Than 24 Hours' Notice

No Charge

Cancel or reschedule freely, no fee either way.

24 to 4 Hours' Notice

  • 50% fee to reschedule
  • 100% fee to cancel

Less Than 4 Hours' Notice

100% Fee

Applies to both rescheduling and cancellations.

Important

All cancellations must be made by texting or calling 727.222.2928.

No-Shows

Failure to attend a scheduled appointment without prior notice will result in a charge equal to 100% of the session cost.

Late Arrivals

  • ◆Arriving late may shorten your session time to accommodate subsequent appointments.
  • ◆The full session fee will apply.
  • ◆We cannot accommodate requests to shorten session lengths (e.g., reducing a 90-minute session to 60 minutes) on the day of the appointment.

This policy ensures that we can provide timely and quality services to all clients. Thank you for your understanding and cooperation.

Text Messages (SMS) Terms

Program: Healing Hands Massage & Spa client text messages, sent from (727) 296-0509. Messages answer your questions and cover appointment confirmations, reminders, changes and cancellations, plus links to book online. We do not send marketing or promotional texts.

How you opt in: by texting us first at (727) 296-0509 (this number is published on our website at healinghandsmassageandspa.com/#text-us), or by saying yes when our phone assistant asks during a call, “Would you like me to text you the details?” We only text the number you are calling or texting from.

Message frequency varies with your conversation and appointments. Message and data rates may apply.

Opt out: reply STOP at any time; you will get one confirmation text and no further messages. Reply START to opt back in. Help: reply HELP, call (727) 222-2928 or email hhms@healinghandsmassageandspa.com.

Consent to receive texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

Privacy: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

Ready When You Are

Questions before
you book?

Read our full spa etiquette guidelines, or call us directly — we're happy to help.

Book Your Visit View Spa Etiquette